CEMEX
Jersey Village, TX, USA
Dispatcher
Job Summary
The Dispatcher is responsible for coordinating activities of employees engaged in delivering CEMEX products.
Job Responsibilities
Confers with plant production and yard personnel to establish delivery schedules according to factors such as truck capacities, distances to delivery site, and unloading times
Confers with customer services representative regarding scheduled times for customer deliveries
Generates invoices, delivery tickets, and related shipping documents
Assigns drivers for scheduled deliveries of concrete products
Generates reports of cash and charge sales
Strives to meet customer expectations without exception and achieve highly positive customer satisfaction survey results consistent with strategic objectives
Jointly coordinates with operations and sales to resolve problems and improve quality of service
Develops working relationships with internal customers in order to ensure customer needs are...